Question 1

Do I need a referral?

Accepted Answer

No, you do not need a referral to see a physiotherapist at PRP Health.
You can book directly with us — no GP visit required. If you do have a referral, feel free to
bring it along, as it may help with Medicare rebates (see below). Whether you have private
health insurance, Medicare, or are self-paying, you're welcome to book directly.

Question 2

Do I need scans before I come in?

Accepted Answer

No — scans are not required before your first appointment.
In most cases, a thorough hands-on assessment gives us everything we need to get started
and build your plan. If you do have scans (MRI, X-ray, CT), feel free to bring them along —
they can be helpful context, but they're not a prerequisite.

Question 3

How much does it cost?

Accepted Answer

Initial consultation: $150
Follow-up sessions: $125
Private health insurance and Medicare rebates may apply depending on your cover. Most
major health funds rebate a portion of each session — check with your fund for your specific
entitlements. If you're on a GP Management Plan (EPC), you may be eligible for Medicare
rebates. We can help guide you through this at your first appointment.

Question 4

Do you offer Medicare rebates?

Accepted Answer

Yes. If your GP has referred you under an Enhanced Primary Care (EPC) Plan, you may be
eligible for a Medicare rebate following your session.
You can receive up to 5 allied health sessions per calendar year under this scheme. If you're
unsure whether you qualify, speak to your GP or ask us at your first appointment — we're
happy to help.

Question 5

What does a typical session look like?

Accepted Answer

Your first appointment will include a thorough assessment of your movement, strength, and
the factors contributing to your low back pain. From there, we build a clear, structured plan
tailored to you.
Follow-up sessions are typically a combination of hands-on treatment (where appropriate) and
guided exercise and rehabilitation. As you progress, sessions shift toward building the
strength and resilience to keep you pain-free long-term. You won't just be lying on a table —
our approach is active and progressive.

Question 6

Will I be doing exercise, or is it just hands-on treatment?

Accepted Answer

Both — but the emphasis is on building capacity, not just relieving symptoms.

Hands-on treatment can help settle pain and improve movement in the early stages, but the
evidence is clear: lasting recovery from low back pain requires building strength and
resilience. Your program will progress through structured phases, incorporating targeted
rehab exercise and, where relevant, gym-based strength work. We'll always meet you where
you're at.

Question 7

Can I come in during a flare-up?

Accepted Answer

Yes — and in many cases, it's actually the best time to come in.
Early intervention during a flare-up can help you recover faster and prevent the issue from
becoming a longer-term problem. You don't need to wait until the pain settles. We'll modify
your assessment and treatment to suit how you're feeling on the day.

Question 8

I'm no longer in pain. Do I still need to continue?

Accepted Answer

Yes — and this is where many people fall short.
Becoming pain-free is just the first stage of recovery. Pain going away does not mean the
underlying issue is resolved. Without rebuilding strength and movement capacity, the risk of
re-injury remains high. Our focus is on helping you improve movement, rebuild strength, and
reduce the likelihood of this coming back. We don't just get you out of pain — we help you
stay out of pain.

Question 9

Is this suitable if I've had low back pain for years?

Accepted Answer

Absolutely. Chronic low back pain — even pain that has been present for years — can
absolutely be improved.
Long-standing pain often reflects a lack of load tolerance and movement confidence, not
permanent damage. Many of our best outcomes are with people who had given up on ever
feeling better. We'll take the time to understand your full history and build a program that's
appropriate for where you are right now.

Question 10

What if my pain comes back after I finish?

Accepted Answer

Low back pain can flare up from time to time — that's normal, and it doesn't mean you're back
to square one.
One of the key goals of our program is to equip you with the tools, understanding, and
physical capacity to manage these moments yourself. If you do need to come back in, we can
help you settle the flare-up quickly and get you back on track. Many of our clients check in
periodically for this reason — and that's a perfectly sensible approach to long-term back
health.

Question 11

How long will this take?

Accepted Answer

Every low back presentation is different, so we don't give one-size-fits-all timelines.
That said, most people begin to notice meaningful improvement within the first couple of
sessions. A full rehabilitation program — from pain reduction through to building lasting
strength and resilience — typically spans around 6-8 sessions, depending on the severity and
history of your issue, your goals, and how consistently you engage with your home program.

Rather than counting down to 'pain-free', we structure your rehab around clear milestones —
so you always know where you're at, what you're working toward, and what the next step is.

Question 12

How are you different from other physio clinics?

Accepted Answer

At PRP Health, your rehab is not generic — and it's not passive.
We use a structured, phase-based approach to low back rehabilitation that moves you
progressively from pain management through to full strength, function, and confidence. You'll
receive a tailored treatment plan, clear goals at every stage, and a team that genuinely
invests in your long-term outcome — not just your next appointment.
Our focus is getting you back to what you love — whether tha's sport, work, or simply living
without the constant worry of your back going out again.

Question 13

Do I need to be fit or active already?

Accepted Answer

Not at all. We work with people of all fitness levels, ages, and backgrounds.
Whether you haven't exercised in years or you're a competitive athlete, we'll design your
program to suit your current capacity and build from there. You won't be thrown into anything
that isn't right for you.

Question 14

Can I bring someone with me?

Accepted Answer

Of course. You're welcome to bring a partner, family member, or support person to any of
your appointments.
Some people find it helpful to have someone present, particularly at the initial assessment
when there's a lot of information to take in. Just let us know when you book.

Question 15

What should I wear and bring to my first appointment?

Accepted Answer

Wear comfortable, loose-fitting clothing that allows easy access to your lower back and hips
— gym clothes or shorts work well.
If you have any relevant scans (MRI, X-ray), a referral from your GP, or a health fund card,
bring those along. Otherwise, just yourself — your first appointment will cover everything we
need to get started.

Question 16

Is this covered by WorkCover or Third Party Insurance?

Accepted Answer

Yes, we can see patients under WorkCover and Third Party Insurance claims.
If your low back injury is work-related or the result of a transport accident, you may be eligible
for covered treatment. Please bring your claim details to your first appointment, or contact us
beforehand and we can help clarify what's needed.

LOWER BACK PROGRAM

TRUSTED BY ATHLETES FROM

THE PROBLEM

SUFFERING FROM BACK PAIN?

There is more information available about back pain than ever before, but unfortunately not all of it is helpful. Most back pain advice creates fear - not recovery. You deserve the truth, and a clear path forward.

SCANS DON'T TELL THE WHOLE STORY

YOUR SPINE IS BUILT TO MOVE

AVOIDANCE SLOWS RECOVERY

THE SOLUTION

"MOVEMENT IS NOT JUST SAFE. IT'S ESSENTIAL TO RECOVERY"

4

100%

$0

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THE PROGRAM

FROM PAIN TO PERFORMANCE

A clear, progressive pathway bridging early symptom relief all the way to full functional performance. No guesswork.

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TECHNOLOGY

GUIDED BY DATA, NOT GUESSWORK

We use cutting-edge performance technology normally reserved for professional and elite sporting environments, giving every patient access to world-class measurement and monitoring.

HAWKIN DYNAMICS FORCE PLATES

OUTPUT SPORTS VBT

LUMIN SPORTS PLATFORM

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Elite-sport expertise and scientific programming - available to you.

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